Not all anomalies or wear are easy to justify to your customer and often understanding the cause can be a good way of highlighting your expertise and earning your customer’s trust.
Our experts have identified for you a large number of anomalies linked to tyres that you will find in this online tool.
Each case is presented in detail together with images, diagrams and potential explanations for the reasons of the problem or abnormal wear.
You will be able to identify the problem encountered easily and obtain an expert’s opinion as to potential solutions.
→ Link to the technical inspection page
This is what you will find in this technical database of anomalies and wear:
1. CHOOSE THE TYRE ZONE
You must choose in the first selector the tyre zone in which you have identified an irregularity.
2. Choose an option
Then choose the position of the tyre(s) concerned on the machine.
3. RESULTS
In the list of possibilities that appears, you can select the one that seems to correspond, in a new tab, if you do not wish to lose your selection. Then come back to the other cases if the first one isn’t the right one.
4. PAGE SELECTED
The file selected offers one or more images to make sure that it matches your case.
You will find the probable causes of the problem, the solutions to be adopted to avoid it happening again or advice on use of this tyre if it can be used without danger until the end of its wear life.
5. REQUEST FOR EXPERTISE
If the irregularity that you have noticed does not seem to correspond to any of the cases documented, we invite you to explain the irregularity directly to one of our experts by opening a ticket using the form at the bottom of the first page.
You can attach three photos of the tyre concerned in the form to allow the expert to carry out a pertinent and precise analysis.
» We will reply to you within a few days of your request.