To facilitate your exchanges with our experts or Bridgestone and Firestone advisers, we have set up a private, secure account for each of our customers.
In this account you will find all your tickets and answers from our team, to ensure that nothing is mislaid and all your requests are processed as rapidly as possible.
This secure account is accessible by clicking on the link “MY ACCOUNT” at the top of all the website pages.
Each of the requests that you send us using the web forms will be present in your account, as well as our replies.
You will receive an e-mail directly in your mailbox when one of our experts replies to you via My account.
1. ACCESS TO MY ACCOUNT
From the Bridgestone / Firestone EXTRANET dedicated to retailers:
When you click on “MY ACCOUNT”, you will be directed to the page below.
From the public Bridgestone Agriculture or Firestone Agriculture websites:
If you click on the “MY ACCOUNT” link, you will have to log in to access your account.
2. MY ACCOUNT INTERFACE
You then have access to all your tickets and personal information which you will be able to complete or correct if necessary.
3. MY REQUESTS
By clicking on "SEE MY REQUESTS", you can find all your questions and the replies provided by our team or our experts for all your tickets.
